Workshops Terms & Conditions

If you are unable to attend your booked workshop, you are able to receive a credit note for the full amount paid if you give us at least 28 days notice via email before the date of your booked workshop. All workshop bookings are non-refundable. Credits issued will be valid for 12 months and can be redeemed on any in-person workshop or online training

In the event that government restrictions force the cancellation or postponement of workshops, as they did in the first half of 2020 with COVID19, students will be offered the option of a credit, or alternative online solution, or to reschedule when workshops are able to resume again.

Online Courses/Workshops: Due to the digital nature of these we do not offer refunds.

We reserve the right to cancel, postpone or re-schedule courses due to low enrolments or unforeseen circumstances, including any Covid related issues. In the event of a course cancellation, we will offer you the option to transfer to another date, choose an online workshop instead or to receive your fee paid in credit for a future workshop booking. We are unable to compensate for any other costs incurred, such as flights and accommodation. Participants will be notified via email, so please make sure the email you submit is valid and that you check it regularly in the lead up to the workshop.

Transfers for in-person workshops are available for medical reasons only, you will need to submit a medical certificate and notice must be given at least 48 business hours before the start-time of the course.

We cannot accept responsibility for changes to work commitments or other personal circumstances. Only one transfer is allowed, and it must be used within 3 months of the original course date. A refund option is not offered on an already transferred course.

Substitutions

You may substitute another person in your place if you give us at least 24 hours notice before the start-time of the course/workshop or training session.  If you’re substituting, you’re in charge of organising that, and all parties will be required to e-mail us at sales@anneh.com.au so that we can start pre-workshop work.

Non-Attendance / No Show

If you fail to attend a course, the course fee will not be refunded or transferred to another date. We will attempt to send you a 72-hour course reminder to your nominated email address, but cannot guarantee its delivery – it is your responsibility to remember the course dates you have registered for.

Photography

During all workshops I will request permission to take photographs of classes for use in my website and social media for promotional purposes. If you do not wish to be photographed, that’s no problem at all, please let me know at the time.

If you are unable to attend your booked workshop, you are able to receive a credit note for the full amount paid if you give us at least 28 days notice via email before the date of your booked workshop. All workshop bookings are non-refundable. Credits issued will be valid for 12 months and can be redeemed on any in-person workshop or online training

In the event that government restrictions force the cancellation or postponement of workshops, as they did in the first half of 2020 COVID19, students will be offered the option of a credit, or alternative online solution, or to reschedule when workshops are able to resume again.